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PLEASE READ THE
FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THE
WEBSITE.
YOU
ACKNOWLEDGE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS BY
USING OUR WEBSITE. DO NOT USE OUR WEBSITE IF YOU DO NOT
AGREE WITH THESE TERMS AND CONDITIONS
Modifications/Amendments
OolongExpress.com (and its Affiliates) reserves the
right to periodically update its Terms and Conditions without
prior notification. All modifications will be posted on the
website and the Effective Date will be revised accordingly.
(Last updated on: July 9, 2007)
Term/Termination These terms and conditions are
applicable to you upon your accessing the site and/or completing
the registration or shopping process. These terms and
conditions, or any part of them, may be terminated or modified
by OolongExpress.com without notice at any time, for any reason.
The provisions relating to Copyrights, Trademark, Disclaimer,
Limitation of Liability, Indemnification and Miscellaneous,
shall survive any termination. Therefore, users should review
the Terms and Conditions periodically.
Notice
OolongExpress.com may deliver notice to you by means of e-mail,
a general notice on the site, or by other reliable method to the
address you have provided to OolongExpress.comThe contents of
this Website linked to this statement are intended for residents
of the United States and other jurisdictions where this
information is lawful. No offers for products or services
are being offered elsewhere.
Disclaimer and Limitation of Liability as to Products Sold
Note: This website reserves the right to
periodically change information contained in the disclaimer.
Therefore, users should review the disclaimer periodically.
1. No
Medical Advice.
The information provided in this website has not been evaluated
by the Food and Drug Administration and is not intended to be
used to diagnose or treat a health condition or disease.
We make no medical claims for any products available through
this website. No personnel of OolongExpress are licensed
medical doctors nor may they diagnose or treat medical ailments
or diseases. Any persons requiring medical attention
should always consult with their licensed medical doctor.
The information and statements provided on this website are for
informational purposes only and are not meant to replace the
recommendations of a licensed medical doctor or qualified health
practitioner. While every effort is made to maintain a
website with information that is current, nutritional
information changes rapidly. Therefore, this website
should not be relied upon as comprehensive or error-free.
Additionally, this website does not constitute an attempt to
practice medicine nor does it establish a doctor-patient
relationship.
2. Warranty
Disclaimer.
This site is provided by OolongExpress.com on an "AS IS" AND "AS
AVAILABLE" basis. OolongExpress.com makes no warranties or
representations of any kind with respect to any products or
services sold, whether express or implied, including but not
limited to, those of title, implied warranties of
merchantability and fitness for a particular purpose or
non-infringement or any warranty arising from a course of
dealing, usage or trade practice.
3. Limitation
of Liability.
We cannot be held liable in any way for results stemming from
the practical use of this information. You assume full
responsibility for all of the health information contained
within this website. Under no circumstances shall
OolongExpress.com or its employees or those of its affiliated
organizations or any related individuals or entities be liable
for damages of any kind arising from the use of site, including
but not limited to, direct, indirect, special, consequential or
punitive damages or lost profits. Furthermore, in no event
shall OolongExpress.com's total liability exceed the purchase
price of any specific product or test sample giving rise to the
alleged liability.
4.
OolongExpress.com shall not be liable as a publisher of
information or reseller of any products or services, including
but not limited to, any liability for defective products (other
than as expressly stated in our terms and policy on this site).
OolongExpress.com does not provide any warranties for products
manufactured by third party manufacturers and OolongExpress.com
is not responsible for defective merchandise from said
manufacturers. OolongExpress.com does not warrant the
accuracy of the information or guarantee any claims, benefits,
results or safety of the products sold through this website.
5.
OolongExpress.com makes every effort to be as accurate as
possible. However, OolongExpress.com does not warrant that
product descriptions or other site content is accurate,
complete, reliable, current or error-free. If a product
offered by OolongExpress.com is not as described on this site,
your sole remedy is to return it within 60 days of purchase.
6. This
product should be used in conjunction with light exercise and
sensible eating habits. Any images, information and testimonials
provided on this website may not represent actual or typical
results and will vary from person to person based on many
factors over which OolongExpress.com has no control.
OolongExpress.com and/or its Affiliates are not responsible for
willful misuse, cases of abuse, or for those who do not use the
product as directed. The statements contained on this website
have not been evaluated by the FDA. This product is not intended
to diagnose, treat, cure or prevent any disease. This product is
not meant for use by children under the age of 18 years of age
and is not being marketed for use by individuals under the age
of 18 years of age.
THESE LEGAL
NOTICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
Unless otherwise indicated, this Web
Site and its contents are the property of OolongExpress.com and
cannot be reproduced without written permission from
OolongExpress.com.
Communications over the Internet
Except as noted in the Privacy Policy, any communications you
transmit to our site over the Internet will be considered
non-confidential and non-proprietary. Primarily this is
referring to any communications you transmit such as
testimonials. By doing so you authorize OolongExpress.com
or its affiliates to post, broadcast, reproduce or transmit such
communications for any purpose.
Harassment in any manner or form on
the site, including via e-mail, chat, or by use of obscene or
abusive language, is strictly forbidden. Impersonation of
others, including a OolongExpress.com or other licensed
employee, host, or representative, as well as other members or
visitors on the site is prohibited
Do not send any communications which
would be considered obscene, libelous or threatening or that
would violate any laws. All such communications are
strictly prohibited. All such statements will be removed.
You are prohibited from uploading any content of this website or
to use this site to solicit others to participate or join any
other online service or organization.
Participation Disclaimer
OolongExpress.com does
not, and cannot, review all communications and materials posted
to or created by users accessing the site, and is not in any
manner responsible for their content. OolongExpress.com
reserves the right to block or remove communications or
materials that it determines to be (a) abusive, defamatory, or
obscene, (b) fraudulent, deceptive, or misleading, (c) in
violation of a copyright, trademark or other intellectual
property right of another or (d) offensive or otherwise
unacceptable to OolongExpress.com in its sole discretion
Indemnification
You agree to
indemnify, defend, and hold harmless OolongExpress.com, its
officers, directors, employees, agents, licensors and suppliers
(collectively the "Service Providers") from and against all
losses, expenses, damages and costs, including reasonable
attorneys' fees, resulting from any violation of these terms and
conditions or any activity related to your account (including
negligent or wrongful conduct) by you or any other person
accessing the site using your Internet account.
LOGOS AND TRADEMARKS
Except as otherwise noted, logos and names on this site are
either owned, licensed to us or our affiliates for use and you
are therefore not authorized for your use.
Third-Party Links
In an attempt to provide
increased value to our visitors; OolongExpress.com may link to
sites operated by third parties. However, even if the third
party is affiliated with OolongExpress.com,
OolongExpress.com has no control over these linked sites, all of
which have separate privacy and data collection practices,
independent of OolongExpress.com. These linked sites are
only for your convenience and therefore you access them at your
own risk. OolongExpress.com seeks to protect the integrity of
its web site and the links placed upon it and therefore requests
any feedback on not only its own site, but for sites it links to
as well (including if a specific link does not work).
Testimonials:
This website provides testimonials sent to
us by users of our products. All testimonials are
volunteered by the makers. It must be noted that the
results described in some testimonials may not be typical and
that individual results will vary. The experiences of the
customers who have submitted these testimonials are unique and
do not predict or guarantee any outcome. Testimonials may
be compensated with free product and/or financial compensation
according to current offer displayed on this website.
PAYMENT OPTIONS:
OolongExpress.com accepts Visa, Master Card,
American Express, Discover Card, Checks and Money orders.
Checks and Money Orders must be in US denominations only.
Checks and
money orders are accepted via mail only. Checks and money
orders must clear first prior to product shipment.
You may make
your payment through one of the following methods:
1.ONLINE
at:
www.OolongExpress.com
OR
2. BY
MAIL TO:
OolongExpress
(under new management)
OR
3.
BY FAX TO:
(xxx) xxx-xxxx
Pricing Policy:
OolongExpress.com reserves the right to change prices
without notice.
MONEY BACK
GUARANTEE
MONEY
BACK GUARANTEE RETURN POLICY
60-Day Money-Back Guarantee: We are so confident that
you will be satisfied with your purchase of OolongExpress tea
that we offer you this 60 Day Money Back Guarantee.
TERMS AND CONDITIONS
If for any reason you are not completely satisfied with your
purchase from OolongExpress.com, your order may be returned
within 60 days of purchase.
-
You must include a written
statement indicating why you are returning the product.
2. In order to receive your refund, you must return
your entire purchase, including any free bonus units you may
have received. This refers to any special promotional
items received for either discount or no cost to you in
conjunction with the purchased items. All boxes must
be returned in their original condition, fully sealed and
unopened with the exception of 1 box per order. This means
that only one box can be returned opened. All other
boxes must be returned unopened and in their original
condition.
3. When taking advantage of a promotional offer, such as
Buy 2, Get 1 Free or Buy 3, Get 3 Free, all packages
must be returned in order to qualify for a refund.
4. All packages must be unopened and returned in their
original sealed containers, with the exception of ONE BOX
PER ORDER.
For example, if the order you received consisted of 9 boxes
of OolongExpress tea, then you must return all 9 boxes of
OolongExpress tea. Of the 9 boxes, 8 must be returned
unopened. The remaining 1 box may be returned opened, in
order to qualify for your refund.
5. All Returns must include original shipping label
and packing slip. (We recommend keeping a copy for
your records).
6. All returns must be sent via US Mail. We
recommend using Delivery Confirmation provided by the US
Postal Service.
7. Refunds apply to purchase price only and are
exclusive of any and all Shipping and Handling fees. All
Shipping and Handling fees (including any costs associated
with returning merchandise) are the sole responsibility of
the purchaser and will not be refunded.
8. If you meet these requirements, you will receive a
full refund of your product purchase price (less shipping &
handling).
9. This 60 Day Money Back Guarantee applies to
first-time purchases only. Please allow up to four
weeks in order to process your return and receive your
refund. Approved refunds will be credited back
to the credit card or account on which the charge was made.
Buy 2 Get 1
Free Offer:
The one month free bonus box of OolongExpress tea is only free
with the purchase of a 2-month supply.
Clarification: You cannot return product you
purchased and keep the free bonus product. In order to
receive your refund, you must return all boxes purchased and all
boxes received as free bonus units.
Buy 3 Get 1 Free Offer:
The three free month bonus boxes of OolongExpress tea is only
free with the purchase of a 3-month supply.
Clarification: You cannot return product you
purchased and keep the free bonus product. In order to
receive your refund, you must return all boxes purchased and all
boxes received as free bonus units.
Please Mail Your Products to:
OolongExpress
(under new management)
Credit
Refund:
All credit refunds will be credited back to the credit
card or account on which the charge was made. If a check
or money order was used for purchase, the credit refund will be
issued by check and mailed back to you.
RETURN
POLICY ON DAMAGED PRODUCTS
In order to maintain the highest quality standards for
Customer Service, OolongExpress will gladly offer you a full
product replacement at no additional product cost for any
product received which was damaged during shipment.
Although OolongExpress will gladly pay for the shipping charges
on your replacement product, this does not include any expense
incurred by the customer to return damaged product to
OolongExpress. In order to receive your replacement, you must
comply with the following:
1. We
must receive 100% of all products contained within the damaged
shipment.
2. You
must include a written statement detailing the reason for the
return.
3. You
must include a copy of your order receipt.
4. Please
include your e-mail address and phone number so we may contact
you if necessary. If we are unable to contact you, we may be
unable to process the guarantee.
5.
Requests for free replacement for products damaged
during shipment must be received within 10 days of delivery.
6. Please
allow up 3-5 business days for us to process your request and
ship you your replacement products.
7. All returns
must be sent via US Mail. We recommend using Delivery
Confirmation provided by the US Postal Service.
OolongExpress.com will not be held responsible for any items
that are damaged or lost in transit.
PLEASE
MAIL ALL RETURNS TO:
OolongExpress
(address)
(city, state zip)
Partial Returns
OolongExpress will not accept partial returns.
There will be no refunds whatsoever for any returns made that do
not include the complete and full return of all units purchased,
including any and all bonus units received.
Credit Refund:
All credit
refunds will be credited back to the credit card or account on
which the charge was made. If a check or money order was
used for purchase, the credit refund will be issued by check and
mailed back to you.
SHIPPING POLICY
Shipping
Methods
OolongExpress.com offers Priority
Mail delivery from the United States Postal Service (USPS) on
all orders (except Trial Size).
Order
Arrival Time
Most orders are shipped the very same day the order was
placed. (All Orders are shipped within 72 Hours or
less). OolongExpress.com does not ship on Saturdays, Sundays or
Holidays. If you choose to cancel your order prior to it
being shipped, we will refund your money immediately.
Out of
Stock Items
In the rare instance that an item is out of stock we
will notify you immediately and give you the option of waiting
for the product to be back in stock. If you decide to cancel
your order at this time, we will refund your payment
immediately.
Delivery
Time
Please allow 3-5 business days (excluding weekends and
holidays) for USPS delivery to any one of the 48 contiguous
states. Our shipping & handling charges for deliveries
within the United States are as follows:
|
Shipping & Handling Charges *
|
|
1O DAY
TRIAL |
$6.95 |
|
30 DAY SUPPLY |
$9.95
|
|
3 MONTH SUPPLY (BUY 2 GET 1 FREE) |
$12.95
|
|
6
MONTH SUPPLY (BUY 3 GET 3 FREE) |
$14.95 |
|
Your order will be shipped
WITH 72 HOURS.
*The
shipping charges shown above apply to addresses within
the USA only. |
Does the total displayed in the Shopping Cart
include shipping and taxes?
No, the total displayed in the Shopping Cart does not include
the cost of shipping and tax. Only products shipped to a
Nevada Address are charged a sales tax, which is 7.75%.
Shipping charges are always as follows:
You will be able
to view your Total Billing Amount, which includes Shipping &
Handling charges and Sales Tax (only applies to Products
shipped to a Nevada Address), once you have filled out your
Billing Information page and proceed to checkout.
However, it is
easy for you to calculate your Shipping & Handling prior to
this, by simply referring to the Shipping & Handling Charges
Chart, as shown above.
Partial Shipments:
We do not send out partial shipments. Your customer
satisfaction is our highest priority. Therefore it is our
goal to promptly fill and ship out your product orders.
However, in the instance where a product may not be available
for any reason, you will immediately be contacted by phone or
email. You will then be informed of the anticipated
shipping date for the product. You will then have the
option to cancel your order should you decide to do so and
receive a prompt and full refund.
OUT OF
STOCK ITEMS
In the rare instance that an item is out of stock we
will notify you immediately and give you the option of waiting
for the product to be back in stock. If you decide to cancel
your order at this time, we will refund your payment
immediately.
LEGAL NOTICES
Arbitration
Any disputes that cannot be resolved between the customer and
OolongExpress.com through communication between the parties
shall be resolved through arbitration administered by the
applicable procedures of the American Arbitration Association.
("AAA"). BY ENTERING INTO THIS CONTRACT TO PURCHASE MERCHANDISE
FROM THIS WEB SITE, BOTH PARTIES ARE GIVING UP THEIR
CONSTITUTIONAL RIGHT TO HAVE ANY SUCH DISPUTE DECIDED IN A COURT
OF LAW BEFORE A JUDGE OR JURY, AND INSTEAD ARE ACCEPTING THE USE
OF ARBITRATION. The demand for arbitration must be in writing
and must be made by the aggrieved party within sixty days of the
event giving rise to the demand. The arbitration shall take
place in Clark County, Nevada, and shall be based on the laws of
the State of Nevada. The decision of the arbitrator shall be
binding and conclusive on the parties and not revisable for
error of law or legal reasoning of any kind. Judgment upon the
award rendered by the arbitrator may be entered in any court
having proper jurisdiction. Each party to the arbitration shall
bear their own costs including attorney's fees. The fees for the
arbitrator shall be paid equally by both parties.
THIS
AGREEMENT REPRESENTS ALL OF THE TERMS AND CONDITIONS AGREED TO
BY THE PARTIES (OolongExpress.com and Customer) AND SUPERCEDES
ALL OTHER COMMUNICATIONS BETWEEN BOTH PARTIES.
THIS AGREEMENT WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE
WITH THE LAWS OF THE STATE OF NEVADA (EXCLUSIVE OF CONFLICTS OF
LAW PRINCIPLES) AND WILL, TO THE MAXIMUM EXTENT ALLOWABLE, BE
DEEMED TO CALL FOR PERFORMANCE IN CLARK COUNTY, NEVADA
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